EDIT: Another one

Here's another oversight worth noting. I'm not doing this for the sole purpose of bringing certain parties down. I would like to highlight the fact that it takes a team to move an organization to greater heights. The team members must consist of people who are passionate & exercise due caution when dispensing their duties for the organization. If it's within your means, hire people with relevant knowledge/ common interest for your company. 

Suppose Individual X ordered this guitar online. X relied on the product image to commit to his purchase. The company delivered an item based on their product description instead. X wish to terminate his purchase but the store has a no-refund policy for such circumstances. X was offered to replace his initial choice with a substitute of equal value. X does not wish to further his purchase, but the store has no other modes of compensation. This is just one possible scenario. Why put your organization through such an unnecessary predicament?

EDIT: The guitar in the preceding discussion is not from the American Professional series. An American Pro model sports 22 frets & has a truss rod access over at the headstock (21 frets + no truss rod access at the headstock in the above discussion). The correct Am Pro HSS model is depicted here, the latest version sports a zebra finish Shawbucker. Please note.