Thursday, December 15, 2011

SG Life: To profit from national distress

By the time you read this, you would have been aware of the situation earlier in town (it's on the news); another train breakdown, this time involving the N-S line. Apparently, there was a technical fault causing a power failure & service disruption. People were trapped in the underground train in total darkness (between Marina Bay & Braddell stations), someone even smashed the glass window as a result of poor ventilation. I thought if there's a time to observe the reactions of Singaporeans in pressing times, this is one of them. 

But what bothered me rather deeply was the message you see above. The cabs here have an internal  networking system mainly used to relay bookings, traffic alerts, etc. Look what popped up on screen: Income opportunity. If the cab companies here have the bollocks to stand up & empathize with the distressed commuters & other affected citizens alike, they would tell one another to forgo the peak hour surcharge & make their services available in times of need. They could subsequently lodge some form of recovery of loss income (on behalf of the drivers) from the government. But that's wishful thinking from commercial entities. In this country, we still need to be told to do good, being forthcoming in emergencies seems to require the presence of a reward of sorts. So 'tis the season of giving, tra la la la la, la la la la? Bah, humbug!

I was on my way home from Beez's when this happened. There's this hypnotic, rather subliminal voice telling me to take the bus rather than the train. It must be those evil messages in the music I listen to: TakeS theA busT, forget About the traiN... repeating, ringing in my head. Something to that extent.
-------------------------------------------------------------------------------------

Apologies by SMRT
This is taken from TODAY's online edition (16th Dec 2011):

SMRT also apologised for an "oversight" which saw a message dispatched to all its taxi drivers of an "income opportunity" following the massive train service disruption. "Our staff used a template and we have since corrected it," the SMRT spokesperson said. 

 It implies that there's is no need to think before doing- do first, get screwed, then think.

2 comments:

Mohadi said...

Somehow i feel its a conspiracy by the stakeholders who wishes to see more ppl taking the cab after it was reported that less ppl are taking them due to the fare hike. Within a few days both ccl and the old ns line broke down.

subversion.sg said...

If it's really intentional, then they should re-think; people were gasping for air underground.